Care Home Accident Book
Incident recording that supports your duty of care
From falls to medication errors, Accident Book gives your managers a consistent, CQC-ready system across every care home in your group.
The challenges care providers face
Busy shifts, vulnerable residents, and regulatory pressure make thorough incident recording essential — but difficult.
CQC inspection pressure
Incomplete incident records raise red flags during inspections and can affect ratings.
Falls documentation
Every fall needs proper recording with context, actions taken, and follow-up — often under time pressure.
Medication incident tracking
Errors need clear documentation for clinical governance, families, and regulators.
Staff and resident incidents
Both need recording, but with different considerations for safeguarding and duty of care.
Paper systems in busy homes
Handwritten books get lost, entries are illegible, and finding historic records takes too long.
The solution for care homes
Features built for the realities of residential care — quick to use, thorough by design.
QR codes on every floor
Staff report incidents immediately from the point of care — no office trip required.
Works on any device
No app install needed. Staff use their phones or shared tablets.
Photo evidence capture
Document injuries, hazards, and environmental factors visually.
Multi-home dashboard
Regional managers see incident patterns across all homes.
RIDDOR guidance built-in
Know when injuries require HSE notification within deadlines.
Common care home incidents
We understand the types of incidents that occur in residential care settings.
How it works in practice
A simple flow that fits into care routines without adding burden.
QR poster in each unit or floor
Staff scan with their phone — no login or app download needed.
Quick mobile form
Record what happened, who was involved, actions taken, and add photos.
Manager receives instant alert
Review the incident, add notes, and escalate if needed.
Head office has oversight
Track trends, prepare for inspections, and export reports.
Built for inspections
When CQC inspectors ask about your incident records, you'll be ready.
CQC inspection-ready
Clear, timestamped records that demonstrate your duty of care.
RIDDOR deadline tracking
Automatic guidance on reporting timeframes for serious injuries.
GDPR-compliant storage
Resident and staff data stored securely with proper retention controls.
Clear audit trails
Every entry timestamped with follow-up actions for regulators and families.
Who this is for
Accident Book is built for care providers with teams and regulatory obligations.
Good fit for
- Care home groups with multiple locations
- Residential and nursing homes
- Domiciliary care providers
- Supported living services
- Learning disability care providers
Not ideal for
- Single-person care arrangements
- Informal family care without staff
Used by care providers across the UK
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