Reviewing and Triaging New Incidents
New incidents require review to assess their severity and determine next steps.
Finding Incidents to Review
New incidents are flagged as "Needs Review". Find them:
- On your Dashboard in the Pending Review section
- In the Incidents list filtered by "Needs Review"
- Via email notification (if enabled)
The Review Process
- Click on the incident to open it
- Read through all details carefully
- Check any attached photos
- Assess the severity (minor, moderate, major, critical)
- Determine if RIDDOR reporting may be required
- Mark as reviewed when complete
After Review
Once reviewed, you should:
- Add any initial notes
- Assign follow-up actions if needed
- Trigger a RIDDOR assessment if applicable
- Update the incident status