Closing an Incident

When all actions are complete and no further follow-up is needed, you can close the incident.

When to Close

Close an incident when:

• All immediate actions are complete
• Any required investigations are finished
• RIDDOR reporting (if applicable) is filed
• Preventive measures are in place

How to Close

1. Open the incident
2. Click Edit
3. Change status to Closed
4. Add a closing note if desired
5. Click Save

Reopening Incidents

Closed incidents can be reopened if new information emerges or additional action is required. Simply change the status back to Open or Under Investigation.